So Close…
2 years ago
1. Usually it is helpful to move from information gathering (easiest for participants) to analysis (requires application of critical thinking) to personal response(invites reflection on experience, investment in what one is learning, and commitment to change in response to learning). This helps you direct the flow of the session from encounter with information to analysis of that information to one’s reflection on and personal response to the information.
2. Write out your questions. Practice using the examples provided as guides. Then read the question and imagine how you would answer it. Ask yourself, “Does this question elicit the kinds of responses I am looking for?”
3. Silence is your friend. Challenging questions require time to think. Thinking time takes people from their first thought to more complex thoughts. Let them know that you are comfortable with silence and that you know they need time to think about the question. When you know you have asked a particularly difficult question, impose time for thinking to lower anxiety about the expectation that someone speak soon. Say, “This is a tough question that will take some thought,” or “Take some time to think about this instead of offering the fi rst thing that comes to your mind.”
5. Avoid questions that can be answered with a yes or a no. Turn them into questions that require a reason, a suggestion, a description, or a comparison, that is, not “Can you name three ways . . . ?” but “What are three ways . . . ?”
6. Ask one question at a time. Avoid explaining a question by asking it in other ways or responding to silence with different questions you think they might answer more easily. If you wrote the question out and tried it yourself, you will see that the silence is likely thinking time. Wait.
7. If you think the group is not responding because they may not have understood the question, ask any of these: “Is my question clear?” “Do you need more time to think?” “Do you need me to clarify the question?”
8. Be prepared to follow responses to one question with another question that takes the conversation deeper or further or illustrates it in new ways: “What are some examples of . . . ?” “What are some even more challenging ways to look at this?” “Where do these responses lead us?”
9. Invite participants to ask their own questions. This will help bring clarity to parts of the conversation they are puzzled about and lead in directions they are interested in exploring.
10. Imply with your question that more than one response is possible, indeed desirable. Ask, “How many ways . . . ?” instead of “In what way . . . ?” and “What are some things you could do . . . ?” instead of “What is something you could do . . . ?”
11. Control the person who responds first and frequently with kind redirection, such as, “Let’s hear from a couple of people we haven’t heard from yet, and then I’ll come back to you,” or “Since you’ve had a couple of chances to speak, let’s hear from some others first.”
12. Involve the group in answering their own questions by asking, “How would others of you answer that question?”
13. Build on group responses by asking, “What would others of you add to that idea?” or “What additional ideas would work as well?” or “What are some other ways of thinking about this issue?”
14. Create an atmosphere in which all responses are welcome and appreciated by simply acknowledging a response with a “Thank you” or “That’s helpful.”
"Leaders of growing churches concentrate on empowering other Christians for ministry. They do not use lay workers as helpers in attaining their own goals and fulfilling their own visions. Rather, they invert the pyramid of authority so that the leader assists Christians to attain the spiritual potential God has for them. These pastors equip, support, motivate and mentor individuals, enabling them to become all that God wants them to be."
· Using signs of dominance and intimidation such as invading others' space (office, lunch table, etc.) without their invitation.
· Standing close and over others seated.
· Interrupting others' stories with own version of what is 'right'.
· Showing signs of disagreement or boredom.
· When seated with others, leaning back and putting arms behind head.
· Arms folded across chest.
· Drawing 'doodles' on note pad while others are talking or presenting briefing.
· Sitting with chair at a big angle away from (e.g. not facing) the speaker in conference or meeting room.
· Slouching in chair with one leg over arm of chair.
· Starring glassy-eyed at speaker and not blinking.
· Yawning when others are talking.
· Picking at finger nails or at imaginary lint on clothes.
· Tapping fingers on table or chair.
· Fiddling with pencil, pen, or personal objects.
· Bouncing leg rapidly and repeatedly with ball of foot on floor.
· Listen and don't interrupt others speaking.
· Respect the space of others and don't enter office or work space without permission or acknowledgment of presence.
· Ask opinions of others and offer help to others when needed.
· Cheerfully greet others.
· Maintain a positive attitude and 'can do' approach for all new tasks.
· Really look for, admire and congratulate others on their jobs well done.
· Do use and respect the 'chain-of-command' for all communications.
· Don't gossip or complain about others.
· Lean forward in your chair toward speaker.
· Make eye-to-eye contact with normal blinking.
· Make slight head nodding on key points made by speaker.
· Make little or no extraneous arm and leg movements while talking to others.